# Conflicts of Interest

Identifying and declaring conflicts of interest is essential to maintain the integrity and objectivity of the valuation process, in accordance with RICS standards. Conflicts of interest must be transparently disclosed to ensure that all parties are aware of any potential biases that could influence the valuation outcome.

While InterVal cannot predict specific conflicts of interest that a valuer or agency might encounter, and given the wide variety of possible conflicts, we have implemented a system to help you filter and identify relevant conflicts. This ensures that no potential conflicts are overlooked.

Once a conflict is identified, and if the valuer is still able to proceed with the assignment, the system will generate an informed consent document for the client to sign, acknowledging their awareness and acceptance of the disclosed conflict.

## 1 - Trigger Events

<figure><img src="/files/zKNW8Gl8pdm3tsiPL0T7" alt=""><figcaption><p>Trigger Potential Conflicts</p></figcaption></figure>

1. **Conflict Icon:** This icon will be displayed when the valuer or the agency has had an involvement with the client, the target property, or a property nearby. Clicking on it will open a modal giving these details in full.
2. **Trigger Event Responses:** Clicking "Yes" to these questions will add more potential conflicts to the conflict list, ensuring comprehensive conflict identification.

<figure><img src="/files/03H92cnfyYRMhve5Kun0" alt=""><figcaption><p>Previous relationship modal</p></figcaption></figure>

## 2 - Conflicts of Interest

<figure><img src="/files/MXkg1VHGB5pmcSGMJ0XW" alt=""><figcaption><p>List of conflicts</p></figcaption></figure>

<figure><img src="/files/7p1DxteVIWhhezzqhXQN" alt=""><figcaption><p>Conflict Example</p></figcaption></figure>

1. **Conflict of Interest Confirmation:** When clicking "Yes" to a conflict of interest, it will display additional questions to gather more details.
2. **Conflict Type:** Select "No," "Potential," or "Yes." Clicking "Potential" or "Yes" will display additional questions to further specify the conflict.
3. **Nature of the (Potential) Conflict(s):** Provide a detailed description of the conflict.\
   \&#xNAN;*<mark style="color:orange;">**Example:**</mark> <mark style="color:orange;"></mark><mark style="color:orange;">The agency is involved in a project with a competitor of the client, which may affect impartiality.</mark>*
4. **Mitigation Strategy:** Outline the steps taken to mitigate the conflict of interest.\
   \&#xNAN;*<mark style="color:orange;">**Example:**</mark> <mark style="color:orange;"></mark><mark style="color:orange;">Agreeing to put an information barrier in place to prevent access to sensitive information by conflicting parties.</mark>*
5. **Type of Conflict:** Specify the type of conflict.\
   \&#xNAN;*<mark style="color:orange;">**Example:**</mark> <mark style="color:orange;"></mark><mark style="color:orange;">Financial interest, personal relationship, or competitive business involvement.</mark>*
6. **Appropriate Parties:** Identify the parties involved in the conflict.\
   \&#xNAN;*<mark style="color:orange;">**Example:**</mark> <mark style="color:orange;"></mark><mark style="color:orange;">The valuer, client, and competitor.</mark>*
7. **Reason to Continue:** Justify why the assignment can proceed despite the conflict.\
   \&#xNAN;*<mark style="color:orange;">**Example:**</mark> <mark style="color:orange;"></mark><mark style="color:orange;">The conflict is manageable with proper mitigation strategies, and the client has given informed consent.</mark>*


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